Privacy Policy

A legal disclaimer

Cranberry Moonwalks LLC – Privacy Policy

Effective Date: June 4, 2025

Cranberry Moonwalks LLC (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We collect personal information when you:

Submit a booking or inquiry
Communicate with us by phone, email, or website form
Complete a rental agreement or waiver
Make payments or request a refund

This information may include:

Full name
Phone number
Email address
Event address and date
Payment or billing details
Any other information you voluntarily provide

2. How We Use Your Information

We use your personal information to:

Confirm, manage, and deliver rental services
Communicate about your booking (e.g., updates, weather delays)
Process payments and refunds
Improve our services and customer experience
Respond to legal obligations or enforce our terms

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined above or comply with legal requirements (such as tax and insurance records). When no longer needed, your data will be securely deleted.

4. Payment Information

All payment transactions are processed through secure, PCI-compliant third-party providers. Cranberry Moonwalks LLC does not store your credit card or banking information on our servers.

5. Data Security

We use industry-standard safeguards to protect your information, including secure servers, encryption, and limited access to authorized personnel only. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Correct or update your information
Request deletion of your data (unless legally required to retain it)
Opt out of marketing or promotional communications (if any are sent)

To exercise these rights, please contact us at:

Email: cranberrymoonwalksllc@gmail.com

Phone: 724-766-6551

7. Children’s Privacy

We do not knowingly collect or store personal information from children under 13. All bookings must be made by an adult (18+).

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the new effective date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Cranberry Moonwalks LLC